Singletouch expands into Europe.
Singletouch has opened a new European office in the UK. Based in Ashlington Northumberland only 15 minutes from the historic city of Newcastle upon Tyne. ....Read more.
Singletouch attending National Electrical Contractors Association Trade Show.
Singletouch will be attending the National Electrical Contractors Association Trade Show on October 4th through 7th, 2008 in Chicago.
....Read more.
Singletouch attending Electrical Learning EXPO.
Singletouch will be attending the Alberta Electrical League's Learning EXPO on March 26th, 2008 in Lethbridge.
....Read more.
Singletouch hosts Open House event.
Singletouch hosted an Open House at our headquarters in Calgary, Alberta on January 24th, 2008.
....Read more.
Singletouch opens US office.
Singletouch has opened a US office in Goodyear AZ.
....Read more.
Singletouch Canada Inc. is Moving! Singletouch is relocating its Canadian office to the heart of Stephen Avenue Mall in downtown Calgary ....Read more.
Singletouch will be attending the Oil sands Trade Showin Edmonton which is held at the Northlands Agricom
....Read more.
The
term Singletouch refers to the end result of our system.
Our system will enable an organization to record a
piece of information one time only, then manage that
information through a controlled process. This Singletouch
process reduces costs, reduces errors, speeds up your
time to cash and generally “de-bottlenecks”
your business.
Enterprise
Software is an integrated system which is used at all levels
of an organization. All personnel within the organization
may input information into the system to increase the organizations
ability to manage itself. For example:
1. The field foreman creates a purchase requisition using
a web based form in the field.
2. The procurement department takes the requisition and
creates a purchase order.
3. A shipping/receiving person receives the purchased materials
and notifies the foreman.
4. An Accounts Payable clerk enters the supplier invoice
for the purchased materials.
How is Singletouch
different from other enterprise software platforms?
Many
other enterprise systems have been created from the “office
out”, meaning that an accounting system forms the
basis for how the system operates. We understand that accounting
systems do not make very useful systems to manage the complexities
of your field operations so we have built a system from
the “field in”. This allows the Singletouch
to have a much more logical workflow and is more intuitive
to the end user.
Singletouch
has been proven to reduce the general and administrative
costs by 73% by enabling personnel located in the field
to enter information at the source through mobile device
or web browser. This eliminates the re-entry of data which
is typically done by support staff in the field or office.
Singletouch
was established in 1997 when the founder, Marty Hilsenteger,
was growing his own contracting company. Marty realized
there was no software which allowed him to tightly control
his business and solve very basic needs, such as understanding
what items were purchased but not invoiced to the customer.
The
implementation life cycle can look very different depending
on the size and characteristics of your business. Singletouch
has highly trained personnel who take the time to understand
your business in order to extract the most value from the
system. Your company personnel plays a critical role in
the implementation and we use powerful online management
tools to ensure implementation goes smoothly.
Yes.
Singletouch has extended the functionality of the Windows
based enterprise software onto mobile devices. On these
devices, users can enter time tickets, enter equipment tickets,
order materials and much more.
What if I don’t
want to change my accounting package?
You
don’t have to. Singletouch integrates with nearly
any accounting package and exports as much or as little
detail to your accounting system as it allows. This means
you don’t have to change a system which you know and
understand.
I have an existing
software system, can I import its data into Singletouch?
Yes.
Singletouch can provide templates or data management services
which quickly and efficiently migrate information from your
old system to Singletouch. This also provides an opportunity
to clean the information before loading it into Singletouch.
Anyone.
Singletouch is designed to be used at all levels of your
organization including field personnel. Whether it’s
through the Windows, web or mobile interface, the more people
entering information at the source, the more efficient your
organization becomes.
Yes.
Singletouch comes with a suite of reports which can be customized.
If there are additional reporting needs in your organization,
reports can be added.
Can I customize
the look and feel of invoices, purchase orders etc?
This
depends on many factors such as: Company size, number of
branch offices, IT infrastructure, and availability of internal
personnel. If you are interested in understanding more about
the implementation process, please contact a Sales representative.
Singletouch
Enterprise Software is purchased directly from Singletouch.
Singletouch is not sold through a reseller network. Click
here to contact a sales representative in your country.
Cost
will vary depending on many factors such as company size,
number of field staff, IT infrastructure and state of the
current organization. Singletouch sales are taken through
a simple 3 step process:
1. Basic needs assessment and product demonstration –
online or in person
2. Assesment of Fit to your organization – discussion
with key personnel
3. Proposal (Cost estimate) and ROI projection
Please see our Packages page
for more information.
$1500
- $5000 each, depending on environment and application.
Singletouch uses several different types of hardware ranging
from inexpensive handheld computers to ruggedized tablet
PCs. All devices provided by Singletouch are "ruggedized"
devices capable of operating in typical field environments.
No.
Singletouch believes that to get the most value out of Enterprise
software, company wide integration is the key. Providing
an enterprise solution to only part of an organization restricts
its impact.
Singletouch
is made for construction and contracting companies whose
organizations revolve around providing materials, labor,
equipment and subcontractors to their clients.
Yes.
Singletouch provides inventory controls for organizations
with one or more inventories. Many inventory features are
included such as; inventory counts, inventory transfers,
min/max reordering, FIFO/LIFO/AVG pricing model.
Yes.
Singletouch comes with project management features including
tools to manage: Budgets, Change Orders, Field Surveys,
Percentage Complete and a suite of Project Control Reports.
Yes.
A piece of equipment can be linked to an individual. When
the individuals time is entered, the system will prompt
the user to enter time for the assigned equipment.
An
Activity in Singletouch could be a Project, a Job, a Service
Contract, a Service call or any logical unit of work your
organization uses. The Activity is a container in which
all details about the work are stored. Think of it as a
file folder containing pages of information on labor, purchases,
invoices etc.
Do I have to
setup an activity for every piece of work?
Yes.
Singletouch has a detailed method for tracking multiple
prices for the same part from multiple vendors. All prices
are maintained in Singletouch through a number of automated
processes.
Yes.
This feature is available on both our Windows and web interface
and allows personnel to request materials or services to
the procurement department.
Can Singletouch
handle Fixed Price and Cost Plus jobs?
Yes.
Both types of jobs can be setup in the Activity Setup screens.
Depending on which type is selected, workflow is adjusted
to expedite and streamline invoicing to the customer.
Yes.
Although this depends on the promptness of the personnel
using the system, once information is entered in through
the Windows or Web interfaces, it is available for the entire
organization. Remote users must have an internet connection
to synchronize information.
Is there a shipping/receiving
component to the system?
Yes.
The procurement portion of the system is one its most crucial
parts. Singletouch has built-in many internal controls to
streamline your procurement cycle.
System Integration
Can Singletouch
integrate with Accounting packages?
Yes.
Nearly all accounting packages provide the ability to import
many types of records and we provide the tools to integrate
this information quickly and easily
Can Singletouch
integrate with Estimating packages?
Yes.
Nearly all estimating packages provide the ability to export
information in text or XML format and we provide the tools
to import this information quickly and easily.
